Quick Answer: How Do You Win A Dispute On Alibaba?

How can I avoid being scammed on Alibaba?

How to Avoid an Alibaba ScamConsider Alibaba’s Business Model.

Avoid Free Account Members.

Avoid Big Brands, Especially Electronics.

Know What ‘Alibaba Gold Member’ Actually Means.

Look at The Age Of an Account.

Do Some Basic Research Online.

Check Fraud and Scam Listings For an Alibaba Scam.

Consider The Payment Option Being Requested.More items…•.

Why is my Alibaba account banned?

If we have confirmed that the account’s registered email has also been hacked, we will temporarily suspend the account and contact the owner by phone. If we have confirmed that the account’s registered email has not been hacked, we will temporarily block the account.

How do I dispute on Alibaba?

If you sign in with Alibaba.com APP, please follow below steps:Go to My Alibaba-Manage order, click the order to order detail page.On the order detail page, click Apply for refund to open dispute.Fill the dispute form then click “Submit”.After submitting the dispute, please wait for your supplier’s response.

How do I complain about Alibaba supplier?

Sign into the Complaint Center with your Alibaba account;Choose the Other Trade Dispute type and click Report;Fill the Respondent information, such as Email address, Member ID or Product URL, choose the scam type to continue.Fill out the complaint detail form and click Submit.

Why is shipping on Alibaba so expensive?

The main reason behind the Alibaba shipping cost being so expensive is the distance. If you want to buy something and have it delivered to the USA, you must think about how far apart the two countries are.

Can I trust Alibaba suppliers?

But is Alibaba safe? The short answer is yes, Alibaba is absolutely safe. … the longer answer is that Alibaba is completely safe when you know the signs to look for. It’s important to choose the right supplier.

How long does it take to get a refund from Alibaba?

How long does it take for me to receive the refund for Trade Assurance order? Alibaba.com generally processes payments within 3 working days once an agreement has been reached.

How do I open a dispute on AliExpress after 15 days?

The dispute can be opened within 15 days following the order’s status change (from “Awaiting receipt” to “Finished”)….Can I open the dispute if the order is finished?Log into your AliExpress account.Go to the My Orders page.Click the View Detail link above the order you want to open the dispute for.

Can I open dispute after purchase protection?

You can open dispute 15 days after your ending purchase protection. AliExpress is really trying to be supportive for their customers, and therefore added to the new rules that the dispute can be opened in 15 days after the end of the purchase protection. Even if you forget to extend it, you can still open a dispute.

What happens if I open dispute on AliExpress?

After submitting the Open Dispute form, the seller has 15 days to respond and try to reach an agreement with you. If no agreement is reached within the 15-day time period, the dispute automatically becomes a claim (see file a claim). Claims are reviewed and mediated by the AliExpress Case Management Team.

Will AliExpress steal my money?

Between AliExpress buyer protection and Paypal/Credit Card protection, there is practically zero chance of getting ripped off and losing your money. But quality control can definitely be a problem. After all, there’s only so much information a product listing image can convey.

Can you get your money back from Alibaba?

If supplier fails to ship on time or the product quality varies from what has been agreed upon, you may apply for refund on Alibaba.com within 30 days of delivery. We will investigate, mediate, and resolve your claim with an aim to achieving a satisfactory outcome, including refunding the purchase if necessary.

Can you get scammed on Alibaba?

The truth is, yes, it is possible that you may get scammed on Alibaba.com IF you don’t know what you’re doing. However, with the information you learn in this blog post, the chances of you getting scammed on Alibaba will be very slim. Just to be clear: Alibaba itself is not a scam.

How does payment work on Alibaba?

The Alibaba secure payment allows payments via credit card and debit cards, issued by Visa and MasterCard. However, keep in mind that there is a maximum transaction amount, paid via credit card, of US$50,000. In addition, the credit card companies charge a higher transaction fee, as compared to T/T payments.

How much is Alibaba trade assurance?

What does Alibaba charge for Trade Assurance? The transaction fee of Trade Assurance for sellers is 3% of the total order amount (excluding tax). There is no fee for buyers.